Care programs
Every program below is a drafted sequence of WhatsApp messages and voice-call briefs, built on standard, widely-taught treatment structures — cataract taper schedules, DOTS phases, DAPT adherence, and the like. Attach one in a click, then have your own clinician read, edit and approve every line before it ever reaches a patient.
9
Ready-to-attach programs
185
Structured touchpoints, combined
6
Longest programme, in months (TB)
2
Channels — WhatsApp & voice call
The library
Tap a card for its sample schedule. Every step — the wording, the timing, the escalation criteria on a call — is editable once it's in your account.
How it goes live
Attaching a program is instant. What reaches a patient still runs through the same review as anything else in Vaani.
Your team chooses the business, product and (if it has a call step) the voice agent — then attaches it in one click. No workflow to draw from scratch.
The full step-by-step schedule — every WhatsApp message, every call brief — sits in your admin panel in plain language. Edit any line, drop a step, or change the timing before a single patient sees it.
Each step is rendered with the patient's name, the business, the product, and their live knowledge base — then sent by WhatsApp or dialled as a voice call, on schedule, without anyone having to remember to do it.
Every call brief carries its own escalation criteria. A red flag stops the script and pages a named person on your team — the patient never gets managed by an AI alone.
What "ready to use" actually means
These programs save your team the blank page. They don't replace the person responsible for the patient in front of them.
These are drafted call and message sequences, built from standard, widely-taught treatment structures — not a finished protocol for any specific patient.
As with every Vaani script, a program only reaches a real patient once your own treating clinician has reviewed and approved its content — that responsibility stays with them, not with us.
Open any program in your admin panel and read every message before you attach it. Edit the wording, change a dose reference, add or remove a step — it's yours from the moment you attach it.
Book a demo
Twenty minutes. We'll run a live call in the language you choose, show you the record it leaves behind, and open the workflow builder so you can see how you'd change it.
Pilot places are limited while we get each speciality right.