From the team
The Vaani Blog
Ideas, playbooks, and field notes on AI voice agents, patient follow-up, and building care communications that hospitals and clinics actually trust.
Getting Joint Replacement Patients to Actually Do Their Physiotherapy
The surgery is the easy part. Recovery from a joint replacement depends on physiotherapy compliance that happens entirely outside the hospital — and outside our view, unless someone follows up. Here's what we track, and why the calls matter more than the exercise sheet.
Antenatal Follow-Up at Scale: Catching Danger Signs Before They Become Emergencies
Most maternal emergencies give a warning before they happen — swelling, a headache, reduced fetal movement — but only if someone asks. Here's how structured antenatal check-in calls are helping us catch what patients don't think to mention.
Why Diabetic Patients Quietly Stop Taking Their Medicine — And How a Phone Call Fixes It
Non-adherence in diabetes care rarely looks dramatic — it looks like a patient who nods in clinic and quietly stops refilling metformin three weeks later. Here's what a structured, recurring follow-up call catches that a quarterly HbA1c check misses.
Post-Cardiac Discharge Calls: What We Ask in the First 72 Hours
The first three days after a cardiac procedure are when most preventable complications show up — and when almost no one is calling to check. Here's the structured follow-up protocol we use, and how automating it caught problems a discharge leaflet never would.
How AI Voice Agents Are Closing the Post-Discharge Follow-Up Gap in Indian Hospitals
Manual follow-up calls don't scale past a few hundred patients. Here's how an AI voice agent for healthcare helps hospitals and clinics cut no-shows, catch complications early, and follow up with every discharged patient — not just the loud ones.